Privacy Policy

This Privacy Policy explains how ArtisanUni (“ArtisanUni,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://artisanuni.net/ (the “Site”), make a purchase, contact us, or otherwise use our services (the “Services”). By using the Services, you agree to this Policy.

1) Who we are & how to contact us

Controller: ArtisanUni
Email: support@artisanuni.net

If you reside in the EEA/UK and wish to exercise a privacy right, contact us at the email above.

2) Information we collect

A. You provide to us

  • Contact & account data: name, email, phone, billing/shipping addresses.

  • Order & support data: items purchased, order notes, returns/warranty communications, product reviews.

  • Marketing preferences: email/SMS opt-ins and related settings.

  • Payment data: processed by our payment providers (e.g., Shopify Payments, PayPal, Stripe). We do not store full card numbers.

B. Collected automatically

  • Device/usage data: IP address, device identifiers, browser type/version, pages viewed, referring/exit pages, timestamps.

  • Cookies & similar tech: to run the cart/checkout, remember preferences, prevent fraud, measure performance, and personalize ads.

C. From third parties

  • Payments, fulfillment, and carriers (to complete your order).

  • Analytics & advertising partners (e.g., Google Analytics/Ads, Meta) to measure usage and deliver ads.

  • Social or single sign-on if you interact with us through those services.

We do not knowingly collect data from children under 13 (or 16 where applicable).

3) How we use information

We use information to:

  1. Provide the Services: process payments, fulfill/deliver orders, provide support.

  2. Improve & secure the Site: debugging, analytics, fraud prevention, quality assurance.

  3. Personalize experiences: product recommendations and saved preferences.

  4. Marketing & advertising: email/SMS (where permitted), promotions, remarketing and ad measurement (see Cookies & Ads).

  5. Legal & compliance: tax/accounting, enforce terms, respond to lawful requests.

Google technologies (Ads/Analytics/GA4/Tag Manager/Remarketing): these set cookies or similar identifiers that help us understand Site usage and show ads based on your interests, including across websites (“cross-context behavioral advertising”).

4) Legal bases (EEA/UK)

Where GDPR/UK-GDPR applies, we rely on: performance of contract (fulfillment/support), legitimate interests (security, improvement, limited direct marketing), consent (non-essential cookies; email/SMS where required), and legal obligations (tax/records). You may withdraw consent at any time.

5) Cookies & ads

Categories we use

  • Strictly necessary: cart, checkout, authentication, security/fraud control.

  • Performance/analytics: traffic measurement (e.g., GA4).

  • Functional: remembering settings such as locale and currency.

  • Advertising/remarketing: personalized ads, frequency capping, conversion measurement (e.g., Google Ads, Meta).

Your choices

  • Manage cookies in your browser and, where required, via our cookie banner/consent manager.

  • Opt-out of interest-based advertising at:

    • Google Ads Preferences: https://adssettings.google.com

    • DAA/NAI: https://optout.aboutads.info / https://optout.networkadvertising.org

    • Google Analytics Opt-out Add-on: https://tools.google.com/dlpage/gaoptout

  • We honor Global Privacy Control (GPC) signals where required by law.

6) How we share information

We share information with:

  • Service providers (processors): ecommerce platform (e.g., Shopify), payment gateways, email/SMS services, hosting/CDN, analytics, advertising, fraud prevention, customer support, fulfillment and shipping partners—only as needed to provide the Services.

  • Business transfers: if we undergo a merger, acquisition, or asset sale.

  • Legal/safety: to comply with law, protect our rights or users, and prevent fraud/security incidents.

We do not sell personal information for money. However, certain advertising cookies and identifiers may be considered a “sale” or “sharing” under some US state laws (e.g., CPRA). See Your US privacy choices to opt out.

7) Retention

We keep personal information only as long as needed for the purposes in this Policy—generally for the duration of your relationship with us plus any legally required period (e.g., tax and accounting). We then delete or anonymize it.

8) Security

We use administrative, technical, and physical safeguards to protect data (e.g., TLS/HTTPS encryption in transit, access controls). No method is 100% secure; if a breach poses a risk, we will notify you as required.

9) International transfers

We may process and store information in the United States and other countries. Where required, we use lawful transfer mechanisms (e.g., Standard Contractual Clauses) and additional safeguards.

10) Your rights

EEA/UK: You may access, rectify, erase, restrict, object, port your data, and withdraw consent without affecting prior processing. You can also lodge a complaint with your local data authority.
How to exercise: email support@artisanuni.net with the subject “GDPR/UK-GDPR Request.”

US (e.g., California/CPRA): You may request to know/access, correct, delete, and opt out of sale/share of personal information and limit use of sensitive personal information (which we do not use to infer characteristics).
How to exercise/opt out: email support@artisanuni.net with the subject “US Privacy Request.” We will verify your request (e.g., by confirming order or contact details). Authorized agents may submit requests with proof of authorization.

11) Your US privacy choices (Ads & cookies)

  • Do Not Sell or Share My Personal Information: To opt out of “sale/share” for cross-context behavioral advertising, contact support@artisanuni.net or use a supported GPC signal.

  • Email marketing: click Unsubscribe in any marketing email.

  • SMS marketing (if offered): text STOP to opt out, HELP for help. Message/data rates may apply.

12) Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect their data. If you believe a child provided us information, contact support@artisanuni.net and we will delete it.

13) Third-party links & social features

Our Site may include links or integrations (e.g., payment providers, social media). Their practices are governed by their own policies.

14) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows the latest version. If changes are material, we will post a notice and, where required, seek consent.

15) Contact

Questions or requests about this Policy or your information:
support@artisanuni.net